FAQ: Domande Frequenti Aqua Hotel
Everything you need to know to make the most of your stay at Hotel Aqua
Our goal is to reduce your wait to the shortest possible time! If your room was not occupied the night before the day of your arrival, you will find it ready in the morning. If not, we will prepare the room for you as soon as it is vacated, with the utmost care for perfect cleanliness and complete tidiness of the room. The room must be vacated by 12 noon on the day of departure, so, at the latest, by 2 p.m. of the same day the room will be prepared and at your disposal.
Luggage storage is available at the Reception.
The room on the day of departure must be vacated by 11.00 am. Upon request, and depending on availability, the use of the room can be scheduled for a longer time (for example until the evening). The option must however be expressly agreed with the reception and may include an additional cost (Day Use).
Aqua Hotel has an underground garage. Accessibility is guaranteed 24 hours a day and your parking space, secured, reserved and managed completely independently by the guest (you will NEVER leave the keys at the front desk). The service is priced for daily use and is not included in the cost of the room. The extra charge is € 15.00 per day. When reserving the garage, no discounts and/or deductions will be applied for non-use of the service.
Outdoor parking is also available (must be reserved) at a cost of 10 euros per day.
Garage has a height of 2.37 mt.
Breakfast is served from 07:00 until 11:00.
Breakfast is served as a buffet and includes an assortment of homemade pastries, espresso coffee, cappuccino with high quality milk, fresh fruit, cereals of all kinds, mixed cheeses and regional cold cuts, eggs, freshly squeezed juices, fruit and vegetable centrifuges, yogurt of all kinds, we prefer seasonal products and organic foods.
Yes, on the buffet you will find an area dedicated to these types of products.
Dinner is served from 7.30 p.m. to 9 p.m.
Families with children are allowed in for both lunch and dinner 15 minutes before opening time.
The chef proposes simple but imaginative recipes, with particular attention to the specialties of the Romagna tradition (meat and fish). We choose seasonal products and we love to introduce the authentic ingredients and flavors of our territory. The result is a genuine à la carte menu where you can choose between light dishes and appetizing courses, eating well. A good and healthy cuisine.
Half Board includes Dinner served à la carte express menu consisting of Starters/Hors d'oeuvres/Seconds and Desserts
No, drinks are not included.
The ALL INCLUSIVE package includes drinks at meals (mineral water, local D.O.C. wine and/or soft drinks) as well as beach service.
Small dogs are welcome thanks to the program of services and accessories that ensures maximum comfort for four-legged guests. Mats and bowls for food and water will welcome our 4-legged friends in the room with an extra charge of € 10.00 per day.
Pets are not allowed in the restaurant room, in the pool and must be kept on a leash or transported in special carriers.
YES. The pool is open during the summer from June to September from 09.00 AM. to 07.30 PM.
The pool is equipped with umbrellas, deck chairs and beach towels.
In our pool you can practice daily aquagym courses.
Yes. Bicycles (some also with child seats) can be used for free for a maximum of 3 hours, upon request at the Reception.
Beach n. 18, situated only 5 minutes far from the hotel, is provided with plenty of services and facilities. Hotel Aqua's guests will have the possibility to use the bathing huts and services.
The package with the beach included is the ALL INCLUSIVE and provides 1 beach umbrella and 2 sun beds for each room at the beach N.18.
Yes, but according to availability and with a supplement to be agreed directly with the Lifeguard.
The ALL INCLUSIVE package includes drinks with meals (mineral water, local D.O.C. wine and/or soft drinks) as well as beach service. Wines from the wine list are not included in the treatment.
Beach services (1 umbrella + 2 sunbeds) are included for the number of nights booked. Example Reservation from August 1 to 8 - 7 nights. The beach package is included for 7 days. So the day of arrival or the day of departure are NOT included. If you wish to extend your stay at the beach, you must ALWAYS request, at the Hotel reception, the voucher of the extension of the validity of the beach services to be handed to the lifeguard. Or pay for the extra days directly to the lifeguard.
No, at the reception desk you will be assigned a free soft beach towel to return on departure.
It is possible to ask for a change during your stay at a cost of 1 euro per change (washing fee).
THE NEMO ROOM
A space of 80 meters completely dedicated to the game and fun, with toys, books, Nintendo Wii, everything you need to draw, where children from 4 years old will find their space to play and have fun with our baby sitter.
The entertainment services and the Nemo Room will be active during the summer at the following times: 19:00-22:30.
Accompanied by mom or dad, even the youngest children will find here their space and their games to have fun!
AT THE TABLE
High chairs, bibs, placemats, cutlery and plastic cups are available.
Every afternoon at 4.00 p.m. we serve a TASTY SNACK at the bar: bread and Nutella, fresh fruit, homemade pie, fruit juices.
Before going to bed, a warm baby bottle of goodnight milk and cookies.
IN ROOM
We have everything you need to welcome your children in the best possible way: cribs and beds, bed rails, night lights and bedtime stories, changing tables, baby strollers, bath tubs, bathrobes, bottle warmers, potties and toilet seats.
Yes, the hotel has free WI-FI service throughout the hotel you just need to register with your name and email.
All 96 rooms are equipped with king-size beds and Dorelan Sommier mattresses for a perfect rest. Memory foam pillows for optimal breathability. Courtesy line with tested and high quality eco-certified products, coffee and tea maker kit, mini-bar, 32-inch LCD TV, satellite TV channels, electronic safe, eco courtesy set ANYAH, soundproofing system.
SUPERIOR 18 sqm
QUALITY 20 sqm, with soft bathrobe
DELUXE 23 sqm, with soft bathrobe and your favorite newspaper in the morning
JUNIOR SUITE 31.5 sqm, with soft bathrobe, your favorite newspaper in the morning, bathroom with Jacuzzi and extra large shower, large balcony with chaise longue.
Prendiamo sempre buona nota della richiesta ma teniamo a precisare che dovendo gestire 96 camere per 14 settimane non sempre riusciamo ad accontentare queste richieste.
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